ERP Technician Job Description
About the Role:
We are seeking a skilled and motivated ERP Technician to join our dynamic team. You will play a crucial role in ensuring the smooth operation of our Enterprise Resource Planning (ERP) system, supporting our business processes and maximizing efficiency. This is a hands-on position that requires a strong understanding of ERP systems and a commitment to delivering excellent customer service.
Key Responsibilities:
- Maintain and support the ERP system: This includes troubleshooting issues, resolving errors, and implementing system updates and enhancements.
- Develop and execute system testing plans: This ensures the functionality and stability of the ERP system before and after updates.
- Create and maintain system documentation: This includes user manuals, process documentation, and system configuration details.
- Train and support end-users: This includes providing onboarding and ongoing support for new and existing employees.
- Collaborate with other IT team members: This involves working effectively with developers, network administrators, and other IT professionals to achieve common goals.
- Stay up-to-date with the latest ERP technologies: This involves continuously learning and developing your skills to keep pace with industry best practices and emerging technologies.
Required Skills & Experience:
- Proven experience with ERP systems: A minimum of [Number] years of experience working with ERP systems is required. Experience with [Specific ERP system name] is highly preferred.
- Strong technical skills: You should possess a solid understanding of database management, network protocols, and system administration concepts.
- Excellent problem-solving abilities: You must be able to identify, analyze, and resolve technical issues effectively.
- Strong communication skills: You should be able to communicate effectively with both technical and non-technical audiences.
- Ability to work independently and as part of a team: You must be able to manage your own workload while collaborating effectively with other team members.
Benefits:
We offer a competitive salary and benefits package, including:
- [List benefits, such as medical/dental/vision insurance, paid time off, retirement plans, etc.]
To Apply:
Interested candidates are encouraged to submit their resume and cover letter to [Email address].
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
