Erp Implementation Key Deliverables

Erp Implementation Key Deliverables

5 min read Jul 11, 2024
Erp Implementation Key Deliverables

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ERP Implementation: Key Deliverables for Success

An ERP implementation is a major undertaking for any organization. It involves a significant investment of time, resources, and effort. To ensure successful implementation, it's essential to clearly define and track key deliverables throughout the process.

Here's a breakdown of the key deliverables that will guide your ERP journey towards a successful outcome:

1. Project Scope & Requirements Definition:

  • Project Charter: A formal document outlining the project goals, objectives, stakeholders, timelines, and budget.
  • Business Requirements Document (BRD): This document captures the specific business needs and processes that the ERP system will support. It should include detailed descriptions of the current processes, desired functionalities, and any integrations required.
  • Functional Requirements Document (FRD): This document translates the BRD into a detailed specification of the ERP system's functionality. It outlines the system's features, screens, reports, workflows, and data structures.
  • Technical Specifications: These documents specify the technical requirements for the ERP system, including hardware, software, network infrastructure, and database requirements.

2. System Selection & Configuration:

  • RFP/RFI Process: A structured process for soliciting proposals and evaluating potential ERP vendors.
  • Vendor Selection: A thorough assessment of the shortlisted vendors, taking into account their experience, industry expertise, solution capabilities, and pricing.
  • ERP System Configuration: Detailed customization of the ERP system to meet the specific needs of the organization. This may involve modifying modules, configuring workflows, and tailoring user interfaces.
  • Data Migration Plan: A comprehensive plan for migrating existing data from legacy systems to the new ERP system, ensuring data integrity and accuracy.

3. Implementation & Training:

  • System Integration: Integrating the ERP system with existing systems and applications, such as CRM, accounting, and warehouse management systems.
  • User Training: Developing and delivering comprehensive training programs for end-users, covering system functionalities, best practices, and troubleshooting.
  • Go-Live Plan: A detailed plan for launching the new ERP system, including testing procedures, communication strategies, and support protocols.

4. Post-Implementation Support:

  • System Support & Maintenance: Ensuring ongoing system support and maintenance, including bug fixes, system updates, and user assistance.
  • Performance Monitoring & Optimization: Regularly monitoring the ERP system's performance, identifying bottlenecks, and implementing optimization measures.
  • Continuous Improvement: Establishing a framework for ongoing system enhancements and improvements, based on user feedback and business requirements.

5. Key Metrics & Success Measures:

  • ROI Analysis: Measuring the return on investment for the ERP implementation, taking into account cost savings, efficiency gains, and improved business outcomes.
  • User Adoption & Satisfaction: Tracking user adoption rates and measuring user satisfaction levels with the new ERP system.
  • Process Improvement & Automation: Measuring the impact of the ERP system on process improvements, automation levels, and operational efficiency.
  • Business Outcomes & Key Performance Indicators (KPIs): Monitoring the impact of the ERP system on key business outcomes, such as revenue growth, profit margins, and customer satisfaction.


By clearly defining and tracking these key deliverables, organizations can significantly enhance their chances of achieving a successful ERP implementation. Effective planning, communication, and collaboration are crucial throughout the process to ensure that the new ERP system delivers the expected benefits and drives long-term success.

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